Extended Warranty Program

Do You Offer Longer Warranty Coverage?

Well, we already offer better coverage than anyone else in the industry - our RC+ line of battery packs are covered by an optional extended warranty program for 2 years or 24,000 miles. For existing owners, or someone buying a Tesla for the first time, that kind of coverage means a lot.

Where Can My Vehicle Be Serviced? Can't I Have Another Shop Replace the Battery Pack?

All warranty service performed MUST be performed at a Re/cell-certified Service Center. Unfortunately, there are NO exceptions. Re/cell is not responsible for any costs associated with servicing at a third-party facility and ALL services on a Re/cell-certified battery pack MUST be performed at a Re/cell-certified Service Center.

Will the Entire Vehicle Be Needed for Warranty Service? Can’t I Just Ship You the Battery Pack?

Practically speaking, it’s just easier (and safer!) to ship the car instead of just the battery – high voltage battery packs are heavy, cumbersome and can be easily damaged or become unsafe if not handled properly. More importantly, we require the entire vehicle present at a Re/cell-certified Service Center in order to certify the battery. Unfortunately, there are NO exceptions. Removal of the battery pack at any other location other than a Re/cell-certified Service Center, including a Tesla Service Center, voids the battery pack warranty..