Warranty Program

You've decided to to have your battery pack or drive unit remanufactured by Recell and now you want to know about warranty coverage.

Peace of Mind

We proudly warranty all our remanufactured battery packs and drive units for up to 4 years or 50,000 miles. Proven reliability. No guesswork.

What's Covered?

There’s no additional repair cost for warranty service. Any parts and labor needed to repair your battery pack or drive unit are covered. You're only responsible for getting your vehicle to a Recell service center for service. And if needed, our One-Stop Shipping™ network provides nationwide coverage coast-to-coast. You never pay more than you have to. We guarantee it.

How Much Does the Warranty Cost?

Our limited warranty is free with all our remanufactured battery packs and drive units, and good for up to 4 years or 50,000 miles. Proven reliability. No guesswork.

Goodwill Repair Program

And, our commitment to Recell customers doesn’t simply end when their warranty does.

Existing Recell customers are eligible for our Goodwill Repair Program, including a Goodwill Repair Discount based on the age and mileage of your vehicle.

It’s our way of saying thank you. Even when a repair is no longer covered under warranty, we still want to get you back on the road—and help you hold onto the money you saved by choosing Recell.

Display their FAQs

Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.

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Frequently Asked Questions

Where Can My Vehicle Be Serviced? Can't I Have Another Shop Replace the Battery Pack or Drive Unit?

All warranty service performed MUST be performed at a Recell-certified Service Center. Unfortunately, there are NO exceptions. Recell is not responsible for any costs associated with servicing at a third-party facility and ALL services on a Recell remanufactured battery packs and drive units MUST be performed at a Recell-certified Service Center.

Will the Entire Vehicle Be Needed for Warranty Service? Can’t I Just Ship You the Battery Pack?

Practically speaking, it’s just easier (and safer!) to ship the car instead of just the battery – high voltage battery packs are heavy, cumbersome and can be easily damaged or become unsafe if not handled properly. More importantly, we require the entire vehicle present at a Recell-certified Service Center in order to certify the battery. Unfortunately, there are NO exceptions. Removal of the battery pack at any other location other than a Recell-certified Service Center voids our limited warranty.